For Prospective Tenants 

1. Application Process: Outline the steps to apply, including any application fees, required documents, and criteria for approval. 

1. Why Choose Us: Highlight the benefits of renting with Brightline Property Management, such as responsive customer service, online payment options, and maintenance services. 

1. FAQs for New Tenants: Answer common questions about lease terms, pet policies, security deposits, and utilities. 

1. Testimonials: Share positive experiences from satisfied current and past tenants to build trust and credibility. 

For Current Tenants 

1. Tenant Portal: Direct tenants to an online portal where they can pay rent, submit maintenance requests, and view lease documents. 

1. Maintenance Requests: Explain how to report maintenance issues, expected response times, and emergency contact information. 

1. Renewal Information: Provide information on how and when to renew leases, including any incentives or changes in terms. 

1. Resources for Tenants: Offer links or information on local amenities, utilities setup, and other useful resources for comfortable living.